New Cost Center Requirements in eSMART Support Improved Research Participant Billing

The following is a guest blog from the CRFSS team: Beginning today all cost center changes for clinical trials must be requested in eSMART including effective dates. As part of continued eSMART and eStar improvements, project teams continue work on addressing several billing related issues.  One important issue, lack of cost center effective dates in eStar, was identified as a critical issue for clinical trial billing and reconciliation.  eSMART now accommodates center number effective dates, however, your assistance is required to assure timely updates in eSMART which keeps eStar up to date. Submit an eSMART Service Request as soon a new center number is available and effective dates are known. The effective date should represent the date to begin routing charges to the new Cost Center, even if it is a future date. The effective date is critical and will alleviate many of the issues experienced with eStar charge routing and reporting. Step-by-Step instructions on how to complete this new

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